Showpad NV
Showpad NV provides a sales enablement platform that centralizes content, training, and coaching tools to help B2B sales and marketing teams improve buyer engagement and sales productivity. Its cloud-based software is sold primarily on a subscription basis to mid-market and enterprise customers across industries, enabling them to manage, distribute, and analyze sales content usage and performance.
- Sales Enablement & Training
- Sales CRM
- Product Analytics & Feedback
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 2011
- Headquarters
- Belgium
What 40 Arbolus experts think of Showpad NV
NPS scores are clustered in the 6–10 range, with 10 Promoters making up roughly a third of qualitative responses; Detractors are limited but vocal about platform costs and AI feature gaps. Around 40% of high spenders explicitly intend to renew, and another 20% are unsure, while smaller and pilot-phase accounts have lower renewal certainty. Implementation typically moves to the MoreThan1Year stage for most long-term customers, correlating with higher satisfaction. Key feedback themes include strong compliance, onboarding efficiency, centralized content, and a demand for improved AI/automation. Overall Customer Sentiment: Positive.
Who reviewed Showpad NV
- C-Suite 76% (30)
- Director 18% (7)
- Manager 6% (2)
Employer names and spend open in the full report, along with the other 37 customers.
Everything 40 customers told us about Showpad NV.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
12 Net Promoter Score, from 40 scored reviews- Promoters 13
- Passives 19
- Detractors 8
Cumulative NPS by month
-1 over 6 months- Nov 9
- Mar 8
- Apr 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 39 across 5 companies.
Praised
- Engagement Analytics and ROI
- Content Consistency and Compliance
- Onboarding and Ramp Time
- AI-Native Workflow Integration
Criticised
- Reporting and Attribution Limits
- Administrative Overhead and Search
- Adoption and Usability Challenges
- Cost versus Sustained Value
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 59% 17 answers
- 50% 4 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6.6/10 Average score from customers not renewing
Top alternatives
Most weighed by Showpad NV customers
Report
More in Workplace & Productivity and Customer Support
Other companies in both categories with a customer report.
For people who use Showpad NV
Do you use Showpad NV at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 40 customers of Showpad NV have already contributed
Takes a few minutes. Your identity stays anonymous.