SCC Soft Computer
SCC Soft Computer is a healthcare information technology company that develops and implements laboratory and diagnostics information systems for hospitals, health systems, and reference laboratories. Its product suite covers areas such as clinical laboratory, microbiology, blood bank, genetics, and outreach, generating revenue through software licensing, maintenance, and related professional services. The company focuses on large and complex laboratory environments that require highly configurable, integrated solutions.
- Electronic Health Records
- IT Consulting & Implementation
- Revenue
- $250.0M
- Employees
- 2,000
- Founded
- 1979
- Headquarters
- Clearwater, United States of America
What 8 Arbolus experts think of SCC Soft Computer
NPS scores span a broad range, with 50% of respondents rating SCC Soft Computer at 8 or above and one outlier at 3, indicating some variability but generally strong satisfaction among key accounts. Renewal intent is positive, with 3 of 8 respondents indicating intent to renew and others undecided. Most deployments are in the More Than 1 Year stage, reflecting mature implementations.Overall customer sentiment is driven by extended platform use, high spend concentration in satisfied accounts, and a notable gap between top- and bottom-quartile NPS ratings.Overall Customer Sentiment: Positive
Who reviewed SCC Soft Computer
- C-Suite 62% (5)
- Director 12% (1)
- Manager 25% (2)
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Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Sep 7
- Jan 8
- Feb 8
- Mar 8
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 14 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 25% 4 answers
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by SCC Soft Computer customers
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