SEPTEO
Septeo is a French software group that develops and provides specialized management and productivity solutions for legal professionals, real estate and property managers, and corporate departments. It offers a portfolio of SaaS and on-premise products covering case management, document management, notary and lawyer practice management, and related back-office workflows, generating revenue through software licenses, subscriptions, and associated services. The company primarily serves law firms, notaries, bailiffs, real estate agencies, and SMEs across Europe and North Africa.
- Legal Practice Management
- Document Management & E-signature
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 2,000
- Founded
- 2013
- Headquarters
- Lattes, France
What 9 Arbolus experts think of SEPTEO
NPS scores are generally positive, with most respondents rating Septeo between 6 and 8, and one at the top end as a promoter. Renewal intent is strong among Operations Executives and Influencers, though some Users are unsure. Most experts have been using Septeo for more than a year, suggesting established utilization. Themes driving positive sentiment include compliance alignment and efficiency; concerns relate to AI feature lag and user-friendliness in non-core markets. Overall Customer Sentiment: Positive
Who reviewed SEPTEO
- C-Suite 78% (7)
- Director 22% (2)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about SEPTEO.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-22 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 5
- Detractors 3
Cumulative NPS by month
-1 over 6 months- May 8
- Sep 7
- Feb 6
- Mar 7
- Apr 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -1 across 2 companies.
Praised
- Integrated Solutions for Multi-Jurisdiction Firms
- AI and Roadmap Acceleration
- Greater Flexibility and Integration
- Operational Efficiency Gains
Criticised
- Not Most User-Friendly
- AI Capabilities Lag Behind Market
- Limited Fit for Common Law Markets
- Stagnant Product Development
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 71% 7 answers
- 50% 2 answers
- 7.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by SEPTEO customers
Report
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