Seidor

seidor.com · Sant Cugat del Vallès, Spain

Seidor is a global IT services and consulting firm that provides ERP implementation, cloud, infrastructure, and managed services, with a strong focus on SAP solutions for mid-market and large enterprises across multiple industries. The company offers consulting, integration, and ongoing support to help clients modernize core business systems and processes. It generates revenue through project-based consulting, software licensing and reselling, and recurring managed and cloud services fees.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Enterprise ERP
Revenue
$1.2B
Employees
9,000
Founded
1982
Headquarters
Sant Cugat del Vallès, Spain

What 10 Arbolus experts think of Seidor

NPS scores are strongly positive, with ratings between 6 and 10 and the majority above 8. Renewal intent is high among large spenders, particularly in IT-intensive verticals, although some lower spenders express uncertainty. Every customer is in late-stage use or has been implemented for more than one year except one. Key expert themes highlight trust in Seidor's expertise, satisfaction with a tailored approach, and reliable transformation support.Positive

Who reviewed Seidor

Total customers 10 9 current · 1 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 30% (3)
  • Manager 10% (1)
Operations Leader Director NPS 6 Not renewing
Engineering Leader Manager NPS 8
Operations Partner C-Suite NPS 8 Undecided

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about Seidor.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

0 Net Promoter Score, from 10 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+2 over 6 months
  • Feb 6
  • Sep 8
  • Mar 8
  • May 8
  • Jul 8
  • Sep 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 18 across 9 companies.

Praised

  • Expertise in Cybersecurity
  • Flexibility During Deployment
  • Referenceability and Market Position
  • Leverage Step-by-Step Deployment

Criticised

  • Similarity Among Top Providers
  • Strong Competitor Field
  • Switching Barriers are Manageable
  • Insufficient Information on Weaknesses

What customers say

Expertise in Cybersecurity
“I regarded Seidor as an expert company in cybersecurity, which was crucial for our selection.”
Flexibility During Deployment
“I chose Seidor because their step-by-step and flexible implementation approach matched our needs.”
Referenceability and Market Position
“I was influenced by Seidor's position in the top 5 in Spain for SOC and CSIRT services.”

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • Director 33% 3 answers
  • 8.6/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by Seidor customers

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For people who use Seidor

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