Siemens Energy
Siemens Energy is a global energy technology company that designs, manufactures, and services power generation and transmission equipment, including gas and steam turbines, renewable and hybrid power solutions, grid technologies, and related services for utilities, independent power producers, and industrial customers. It generates revenue through the sale of equipment, long-term service contracts, and project-based engineering and consulting services across conventional and renewable energy markets.
- Energy & Utilities Operations Software
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $34.0B
- Employees
- 92,000
- Founded
- 2020
- Headquarters
- Munich, Germany
What 39 Arbolus experts think of Siemens Energy
NPS scores are predominantly in the 8–10 range, with high renewal intent among major spenders and long-term users. Most customers are in advanced implementation stages (>1 year), with only a minority in pilot. Key sentiment drivers include strong reliability, operational compliance, and technical support, with a secondary focus on integration and flexibility. Isolated mentions of cost and integration concerns surface among users with lower or uncertain renewal intent.Overall Customer Sentiment: Positive
Who reviewed Siemens Energy
- C-Suite 55% (21)
- Director 24% (9)
- Manager 21% (8)
Employer names and spend open in the full report, along with the other 36 customers.
Everything 39 customers told us about Siemens Energy.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
43 Net Promoter Score, from 39 scored reviews- Promoters 20
- Passives 16
- Detractors 3
Cumulative NPS by month
-1 over 6 months- Apr 9
- May 9
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Praised
- Streamlined Onboarding via Digitalization
- AI for Predictive Operations
- Expand Integration Scope
- Exceptional Reliability and Support
Criticised
- Support Responsiveness During Outages
- Integration and Data Silos
- Competitor AI Capabilities
- Cost and Licensing Model
What customers say
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 100% 6 answers
- 67% 3 answers
- 67% 6 answers
- 9.1/10 Average score from customers who will renew
- 9.3/10 Average score from undecided customers
Top alternatives
Most weighed by Siemens Energy customers
Report
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