Sify
Sify Technologies is an Indian ICT services and data center provider that offers network connectivity, cloud and data center infrastructure, managed services, and application services to enterprises, governments, and telecom carriers. The company operates a nationwide fiber network and multiple data centers, delivering integrated solutions such as cloud migration, managed security, and digital transformation services on a recurring services and project-based revenue model.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $420.0M
- Employees
- 4,500
- Founded
- 1995
- Headquarters
- Chennai, India
What 7 Arbolus experts think of Sify
NPS scores are uniformly high, with the majority of experts reporting scores between 8 and 10. Renewal intent is confirmed among all high-spend and influencer stakeholders, indicating entrenched relationships. Stickiness is high, with nearly all experts indicating adoption for over a year, reflecting deep, established usage. Key positive themes highlighted are service breadth, reliability, integration capability, and responsiveness. Minor caution revolves around deployment timelines for advanced features.Overall Customer Sentiment: Positive
Who reviewed Sify
- C-Suite 43% (3)
- Director 29% (2)
- Manager 29% (2)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Sify.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
57 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 3
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Mar 10
- Jul 8
- Aug 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 58 across 2 companies.
Praised
- Automation to Accelerate Deployment
- Tier 3 City Expansion
- AI-Driven Network Management
- Nationwide Network Reach
Criticised
- User Experience in Management Portal
- Deployment Timelines
- Tier 3 City Coverage
- Service Reliability Concerns
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 2 answers
- 9/10 Average score from customers who will renew
Top alternatives
Most weighed by Sify customers
Report
More in Consulting & Professional Services and IT Infrastructure & Cloud
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