Smartico
Smartico is a technology company that provides an AI-powered gamification, loyalty, and marketing automation platform for online businesses, particularly in iGaming, sports betting, and digital entertainment. Its software enables operators to design and manage personalized campaigns, tournaments, missions, and rewards to increase user engagement and retention. The company generates revenue by licensing its SaaS platform and related services to gaming operators and other digital brands.
- Marketing Automation
- Customer Data Platform
- Workflow Automation
- Revenue
- $6.0M
- Employees
- 45
- Founded
- 2018
- Headquarters
- Sofia, Bulgaria
What 6 Arbolus experts think of Smartico
NPS scores range from 6 to 10, with a majority of experts reporting 8+. Renewal intent is positive where specified, particularly among those with longer implementation stages. Stickiness is high: 67% of experts report usage for more than one year, while 33% are within their first year. Key themes include increased satisfaction as implementation matures, and a greater propensity to renew among long-term users.Overall Customer Sentiment: Positive
Who reviewed Smartico
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Jan 8
- Feb 7
- Mar 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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