Synnex
TD SYNNEX is a global IT distributor and solutions aggregator that provides technology products, cloud services, and value-added services to resellers, systems integrators, and enterprise and public-sector customers. The company offers a broad portfolio spanning hardware, software, cloud, and lifecycle services, generating revenue primarily through distribution margins, service fees, and vendor programs. It serves as an intermediary between technology manufacturers and channel partners, helping them design, procure, deploy, and manage IT solutions.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $62.0B
- Employees
- 230,000
- Founded
- 2021
- Headquarters
- Fremont, United States of America
What 13 Arbolus experts think of Synnex
Across 12 NPS responses, five are promoters (9–10), five are passives (7–8), and two are detractors (0–6), yielding an NPS of 25. All 4 recorded renewal responses are yes; renewal intent is unreported for the other eight respondents. Implementation is mature for most of the pool: 11 of 12 report more than one year, while one reports less than one year. Qualitative feedback highlights portfolio breadth, vendor relationships, and licensing expertise, alongside a fragmented experience across discovery, comparison, pricing, and procurement. Overall Customer Sentiment: Positive
Who reviewed Synnex
- C-Suite 92% (12)
- Manager 8% (1)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Synnex.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
23 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Mar 9
- Apr 9
- Jun 9
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Praised
- Apply AI to discovery and comparison
- Extend multi-vendor project support
- Integrate the end-to-end workflow
- Support for integrated solution evaluation
Criticised
- AI-led substitution of early evaluation
- Fragmentation may erode relevance
- Digital-first marketplace competition
- Fragmented discovery-to-procurement journey
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
Top alternatives
Most weighed by Synnex customersReport
For people who use Synnex
Do you use Synnex at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 13 customers of Synnex have already contributed
Takes a few minutes. Your identity stays anonymous.