Synthesia
Synthesia is an AI video generation platform that enables businesses to create studio-style videos from text using synthetic presenters and voiceovers. Its tools are used for training, marketing, internal communications, and product explainers, reducing the need for traditional filming and production. The company generates revenue through subscription plans and enterprise licenses for its SaaS platform and related services.
- Generative AI Platforms
- Product Analytics & Feedback
- Digital & Marketing Agency Services
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2017
- Headquarters
- Londonderry County Borough, United Kingdom
What 8 Arbolus experts think of Synthesia
NPS scores cluster in the high range, with 4 out of 6 responses at 8 or above, and only one score below 8. All renewal intents provided are affirmative. Implementation stages reveal the majority have used the tool for over 1 year, coinciding with strong NPS and confirmed renewals, suggesting substantial stickiness and satisfaction across both influencers and users.Overall Customer Sentiment: Positive
Who reviewed Synthesia
- C-Suite 38% (3)
- Director 25% (2)
- Manager 38% (3)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 2
- Detractors 3
Cumulative NPS by month
-1 over 4 months- May 9
- Jul 8
- Aug 9
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 33 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 3/10 Average score from customers not renewing
Top alternatives
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