Unily
Unily is a digital workplace and employee experience platform that provides intranet, communication, and collaboration solutions for large enterprises. The company offers a cloud-based SaaS platform that centralizes internal communications, knowledge sharing, and employee engagement across web and mobile. It generates revenue through subscription licensing and related professional services such as implementation, design, and support.
- Knowledge Management & Collaboration
- Workflow Automation
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2005
- Headquarters
- Guildford, United Kingdom
What 6 Arbolus experts think of Unily
NPS scores range from 6 to 9, with higher scores observed among users in the more mature, high-spend segments. Renewal intent is split: all pilot users are 'not sure', while those with over a year of use (especially high spenders) confirm intention to renew. Stickiness is strong among established users, as indicated by sustained implementation beyond one year. Key quantitative themes: higher satisfaction and likely renewal are linked to greater spend and longer usage duration. Early pilot users demonstrate caution on continued commitment.Overall Customer Sentiment: Neutral
Who reviewed Unily
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Cumulative NPS by month
+1 over 5 months- Jul 6
- Aug 6
- Oct 7
- Feb 7
- Mar 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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