Vasion
Vasion is a software company that provides cloud-based document management, workflow automation, and print management solutions to enterprises and public sector organizations. Its platform helps customers digitize paper-based processes, securely store and manage content, and automate approvals and routing across departments. Vasion generates revenue through subscriptions and licenses for its SaaS platform and related services.
- Document Management & E-signature
- Workflow Automation
- Business Process Management
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 1995
- Headquarters
- United States of America
What 8 Arbolus experts think of Vasion
NPS distribution is solid, with 86% of responses clustered in the 8-10 range, indicating high satisfaction. Renewal intent is strong with 71% of experts planning to continue with Vasion, while 29% are not sure, typically in lower spend brackets. Stickiness is robust, as 71% reported implementations over one year, with only one expert in offboarding. Key sentiment themes are high satisfaction among influencers and high spenders, and more uncertainty among users with lower spend or recent transitions. Overall Customer Sentiment: Positive
Who reviewed Vasion
- C-Suite 86% (7)
- Manager 14% (1)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Jan 8
- Jul 8
- Nov 8
- May 8
- Jul 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 12 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 67% 6 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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