Zoho Books (India)
Zoho Books is a cloud-based accounting and bookkeeping software product from Zoho Corporation, offering invoicing, expense tracking, GST-compliant tax management, and financial reporting for small and mid-sized businesses in India. It generates revenue through subscription fees for different usage tiers and add-ons, sold directly via its website and partners. The product is part of Zoho’s broader suite of business applications used by SMEs, startups, and professional firms.
- Accounting & Bookkeeping Software
- Tax Automation
- Revenue
- $20.0M
- Employees
- 300
- Founded
- 2011
- Headquarters
- Chengalpattu, India
What 6 Arbolus experts think of Zoho Books (India)
NPS highlights include 33% giving a perfect score of 10 and 50% scoring 7, delivering an overall positive sentiment. All users who disclosed spend and renewal intent (2 out of 2) intend to renew. Implementation stickiness is robust, with 67% of experts using Zoho Books for more than 1 year. High NPS, strong renewal intent, and long tenure drive a favorable sentiment in the finance and operations segments.Overall Customer Sentiment: Positive
Who reviewed Zoho Books (India)
- C-Suite 50% (3)
- Director 25% (2)
- Manager 25% (2)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jun 8
- Jul 7
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 35 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 6.5/10 Average score from customers who will renew
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