Zuora
Zuora is a subscription management software company that provides a cloud-based platform for businesses to launch, manage, and scale recurring revenue models. Its products handle subscription billing, invoicing, payments, revenue recognition, and analytics for enterprises across industries such as SaaS, media, manufacturing, and IoT. Zuora generates revenue through subscription fees and related professional services for implementation and integration.
- Billing & Subscription Management
- Revenue Operations
- Enterprise ERP
- Revenue
- $440.0M
- Employees
- 1,600
- Founded
- 2007
- Headquarters
- Redwood City, United States of America
What 40 Arbolus experts think of Zuora
40 customers have reviewed Zuora so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Zuora
- C-Suite 79% (32)
- Director 13% (5)
- Manager 8% (3)
Employer names and spend open once the report publishes.
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Sentiment
12 Net Promoter Score, from 40 scored reviews- Promoters 12
- Passives 21
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 12 across 9 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 65% 17 answers
- 33% 3 answers
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
Top alternatives
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