Zylo
Zylo provides a SaaS management platform that helps enterprises discover, inventory, and optimize their software-as-a-service applications, including spend, usage, and license management. The company serves mid-market and large organizations that need visibility into SaaS sprawl, compliance, and vendor renewals, generating revenue through subscription-based software and related services.
- Spend Management
- Procurement & Sourcing
- Business Intelligence & Dashboards
- Revenue
- $22.0M
- Employees
- 160
- Founded
- 2016
- Headquarters
- Indianapolis, United States of America
What 7 Arbolus experts think of Zylo
NPS scores are mostly positive, with four out of six experts rating Zylo between 7 and 9; only one expert rated NPS below 7. Renewal intent is mixed: one confirmed renewal, two not renewing, and three unsure, reflecting moderate stickiness. The majority of customers are in the first year to more than one year of implementation. Higher NPS scores cluster among those with higher spend and longer tenure, while lower renewal intent corresponds to lower or unspecified spend. The overall sentiment leans positive but signals potential challenges in long-term retention.Overall Customer Sentiment: Positive
Who reviewed Zylo
- C-Suite 86% (6)
- Director 14% (1)
Employer names and spend open once the report publishes.
Tell us when the Zylo report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Aug 8
- Nov 8
- Dec 8
- Jan 7
- Apr 8
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 20% 5 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use Zylo
Do you use Zylo at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of Zylo have already contributed
Takes a few minutes. Your identity stays anonymous.