Zuppit Tech Solutions Pvt., Ltd. dba Leena AI, Inc.

leena.ai · New York City, United States of America

Leena AI (Zuppit Tech Solutions Pvt. Ltd.) provides an AI-powered employee experience platform that automates HR helpdesk, knowledge management, employee onboarding, and related workflows for mid-sized and large enterprises. Its conversational AI interfaces integrate with HRIS and collaboration tools to answer employee queries, trigger HR processes, and collect feedback, sold primarily as cloud-based subscription software. The company serves global customers across industries looking to digitize and streamline HR service delivery and internal support.

Conversational AI & Chatbots
HRIS & Core HR
Workflow Automation

Listed in

Revenue: $35.0M
Employees: 450
Founded: 2015
Headquarters: New York City, United States of America

What 14 Arbolus experts think of Zuppit Tech Solutions Pvt., Ltd. dba Leena AI, Inc.

NPS data shows a concentration in the 7–9 range, averaging at a moderate-to-positive level. 62% of responses report an NPS of 8 or higher. Renewal intent is generally positive, with 62% indicating intent to renew, 24% unsure, and 14% indicating no renewal. Stickiness remains high, with 93% of customers in active (less than or more than 1 year) or pilot stage—only one is offboarding. Key themes from the quantitative data include strong satisfaction among high spenders and better retention rates in BFSI and pharma sectors. Overall Customer Sentiment: Positive

Who reviewed Zuppit Tech Solutions Pvt., Ltd. dba Leena AI, Inc.

Total customers 14 12 current · 2 former

Reviews growth +1 in six months

Seniority of respondents

C-Suite 83% (12)
Director 8% (1)
Manager 8% (1)

Revenue Leader Not specified NPS 5 Not renewing Submitted May 2026

Marketing Leader Director NPS 8 Not renewing Submitted Jul 2025

People Manager Manager NPS 7 Will renew Submitted Jul 2025

Employer names and spend open once the report publishes.

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Sentiment

14 Net Promoter Score, from 14 scored reviews

Promoters 4
Passives 8
Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%

Will renew 8
Undecided 3
Not renewing 3

Plan to renew, by seniority

C-Suite 60% 10 answers
Director 0% 1 answer
Manager 100% 1 answer
Not specified 50% 2 answers

8.5/10 Average score from customers who will renew
6.7/10 Average score from undecided customers
6.7/10 Average score from customers not renewing

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