Abacus.AI
Abacus.AI is an AI infrastructure and MLOps platform that helps enterprises build, deploy, and manage machine learning and generative AI applications at scale. Its cloud-native service provides tools for data ingestion, model training, vector search, and real-time inference, along with domain-specific solutions such as personalization, forecasting, and anomaly detection. The company generates revenue through subscription-based and usage-based fees for its managed AI platform and related enterprise services.
- MLOps & ML Platforms
- Generative AI Platforms
- Document & Vision AI
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 8 Arbolus experts think of Abacus.AI
The NPS profile is highly positive, with four NPS 10 scores, two 9s, one 8, and one 7. Renewal intent is strongly positive among those who disclosed, especially among Influencers. Implementation stages are balanced, with representation from both early-stage and mature users. The key quantitative theme is consistently high satisfaction and intent to renew among leaders and advanced users.Overall Customer Sentiment: Positive
Who reviewed Abacus.AI
- C-Suite 86% (7)
- Manager 14% (1)
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Sentiment
75 Net Promoter Score, from 8 scored reviews- Promoters 6
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Feb 9
- May 8
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 57 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 9.7/10 Average score from customers who will renew
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