Abnormal AI
Abnormal AI is a cybersecurity company that uses behavioral AI and machine learning to detect and prevent advanced email and collaboration-based attacks such as business email compromise, phishing, and account takeover. Its cloud-native platform integrates with tools like Microsoft 365 and Google Workspace to analyze user behavior and communication patterns, helping enterprises reduce social engineering and targeted threat risk. The company generates revenue through subscription-based SaaS security offerings sold primarily to mid-market and large enterprises.
- Network & Cloud Security
- Application & Code Security
- Revenue
- $120.0M
- Employees
- 600
- Founded
- 2018
- Headquarters
- San Francisco, United States of America
What 10 Arbolus experts think of Abnormal AI
NPS is consistently high, with 100% of scores at 8 or above, and a significant proportion at 9–10. All respondents with available data indicate clear renewal intent. Implementation stages are almost evenly split between under 1 year and over 1 year, with no negative sentiment reported across roles or industries. Satisfaction is particularly strong among high spenders and Influencers.Overall Customer Sentiment: Positive
Who reviewed Abnormal AI
- C-Suite 50% (5)
- Director 10% (1)
- Manager 40% (4)
Employer names and spend open once the report publishes.
Tell us when the Abnormal AI report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
70 Net Promoter Score, from 10 scored reviews- Promoters 7
- Passives 3
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Mar 8
- Jan 9
- Feb 9
- Mar 9
- Jul 9
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 52 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 100% 2 answers
- 9/10 Average score from customers who will renew
Top alternatives
Most weighed by Abnormal AI customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use Abnormal AI
Do you use Abnormal AI at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 10 customers of Abnormal AI have already contributed
Takes a few minutes. Your identity stays anonymous.