Acquia
Acquia is a software company that provides a cloud-based digital experience platform built around Drupal, offering tools for content management, personalization, marketing automation, and customer data management. It serves enterprises, governments, and large organizations that run content-heavy websites and digital experiences, generating revenue through subscriptions to its SaaS platform, cloud hosting, and professional services. Acquia also offers customer data and marketing products that help organizations unify data and optimize digital engagement across channels.
- Content & Digital Asset Management
- Marketing Automation
- Customer Data Platform
- Revenue
- $300.0M
- Employees
- 1,300
- Founded
- 2007
- Headquarters
- Boston, United States of America
What 42 Arbolus experts think of Acquia
Customer sentiment is positive: NPS is 65 and 80% of stated renewal intentions are positive, with enterprise reliability and Drupal scale outweighing cost and complexity concerns.
Who reviewed Acquia
- C-Suite 38% (16)
- Director 16% (7)
- Manager 47% (20)
Employer names and spend open once the report publishes.
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Sentiment
57 Net Promoter Score, from 42 scored reviews- Promoters 30
- Passives 6
- Detractors 6
Cumulative NPS by month
+4 over 6 months- May 5
- May 7
- Jun 7
- Aug 8
- Sep 9
- Oct 9
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 12 across 8 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 86%Plan to renew, by seniority
- 100% 5 answers
- 75% 4 answers
- 100% 1 answer
- 75% 4 answers
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
Top alternatives
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