Appcues

appcues.com · Boston, United States of America

Appcues provides a no-code product adoption and user onboarding platform that allows software companies to create in-app tours, announcements, and personalized experiences without engineering effort. Its tools help product and growth teams improve activation, feature adoption, and retention by targeting and measuring in-app user behavior. The company generates revenue through subscription-based SaaS plans for businesses of various sizes.

  • Product Analytics & Feedback
  • No-Code & Low-Code Platforms
  • Marketing Analytics & Attribution
Revenue
$25.0M
Employees
180
Founded
2013
Headquarters
Boston, United States of America

What 5 Arbolus experts think of Appcues

5 customers have reviewed Appcues so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Appcues

Total customers 5 5 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Product Leader C-Suite NPS 8
Revenue Leader C-Suite NPS 8 Not renewing
Marketing Leader C-Suite NPS 9

Employer names and spend open once the report publishes.

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 5 months
  • Apr 8
  • Mar 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 6/10 Average score from customers who will renew
  • 8/10 Average score from customers not renewing

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