Catalyst
Catalyst is a global nonprofit organization that works with companies to advance women in the workplace and build more inclusive, equitable work environments. It conducts research, provides advisory services, and offers tools and programs to help employers improve diversity, equity, and inclusion outcomes. Revenue comes primarily from corporate memberships, sponsorships, grants, and donations.
- Revenue
- $35.0M
- Employees
- 200
- Founded
- 1962
- Headquarters
- New York City, United States of America
What 7 Arbolus experts think of Catalyst
NPS scores range from 3 to 8, indicating moderate satisfaction. 33% of customers declare definite renewal intent, while 50% remain unsure. Implementation stage distribution shows a split between less than 1 year and over 1 year adoption, with some users already in offboarding. Key themes are uncertainty around long-term value and mixed alignment with end-user expectations.Overall Customer Sentiment: Neutral
Who reviewed Catalyst
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 0
- Passives 6
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Dec 8
- Aug 7
- Oct 8
- Jan 8
- Mar 7
- Apr 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 50% 2 answers
- 0% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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