Contentstack
Contentstack is a headless content management system (CMS) and digital experience platform that enables enterprises to create, manage, and deliver content across websites, mobile apps, and other digital channels via APIs. The company sells its SaaS platform to mid-market and large organizations, often through subscriptions and enterprise licenses, and supports use cases in marketing, e-commerce, and omnichannel customer experiences.
- Content & Digital Asset Management
- API Management & Integration
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 2018
- Headquarters
- San Francisco, United States of America
What 8 Arbolus experts think of Contentstack
NPS scores are highly positive, with six out of seven experts rating Contentstack at 8 or above. 71% indicate clear renewal intent ('Yes'), while 14% are unsure and 14% report no intention to renew—mostly from lower spend brackets. Stickiness is high, with 71% of customers live for over a year, indicating successful adoption and product integration in customer workflows. Positive sentiment is reinforced by strong satisfaction metrics across major industries.Overall Customer Sentiment: Positive
Who reviewed Contentstack
- C-Suite 75% (6)
- Director 12% (1)
- Manager 12% (1)
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Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 5 months- Mar 9
- Jan 9
- Mar 9
- Jul 9
- Aug 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 11 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 60% 5 answers
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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