CoStar Group, Inc.
CoStar Group, Inc. is a provider of commercial real estate information, analytics, and online marketplaces, offering subscription-based data, research, and marketing services to property owners, investors, brokers, lenders, and occupiers. The company aggregates and maintains detailed property, lease, sales, and tenant data, and operates listing platforms such as LoopNet and Apartments.com that generate revenue through advertising and premium listings. Its products are used for market analysis, underwriting, asset management, and marketing across the commercial and multifamily real estate sectors.
- Revenue
- $2.6B
- Employees
- 6,600
- Founded
- 1987
- Headquarters
- Washington, United States of America
What 16 Arbolus experts think of CoStar Group, Inc.
NPS scores are consistently strong: 7 to 10, with a significant number rating 8 or above. Renewal intent is unanimously positive where indicated, reflecting stickiness among current customers. A clear majority are in More than 1 year implementation stage, implying mature, embedded usage. Key themes include satisfaction with solution stability and strong value perception.Overall Customer Sentiment: Positive
Who reviewed CoStar Group, Inc.
- C-Suite 75% (12)
- Director 25% (4)
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Sentiment
43 Net Promoter Score, from 16 scored reviews- Promoters 7
- Passives 9
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 43 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 7.3/10 Average score from customers who will renew
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