Enumerate
Enumerate provides software and data solutions for community associations, offering tools for association management, accounting, resident portals, and communications to property managers, board members, and homeowners’ associations. The company generates revenue through subscriptions and related services for its cloud-based platform and integrated products.
- Property Management Software
- Accounting & Bookkeeping Software
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2001
- Headquarters
- Jacksonville, United States of America
What 8 Arbolus experts think of Enumerate
The NPS distribution is polarized with 3 promoters (NPS ≥ 9), 2 detractors (NPS ≤ 5), and 2 passives (NPS 7–8). 50% of responses indicate intent to renew, 25% report 'Not Sure', and 25% are offboarding or will not renew. Customers with longer implementation experience generally show higher NPS and stronger renewal intent. Stickiness is moderate; most responses are from customers in 'MoreThan1Year' and 'LessThan1Year' stages, with two offboarding cases. Key themes include variable satisfaction, potential churn risk at lower spend levels, and positive sentiment among users with a longer tenure and higher engagement.Overall Customer Sentiment: Neutral
Who reviewed Enumerate
- C-Suite 71% (6)
- Manager 29% (2)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 2
- Detractors 3
Cumulative NPS by month
+5 over 5 months- Jun 1
- Apr 6
- May 7
- Sep 7
- Apr 6
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 16 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 25% 4 answers
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
Top alternatives
Most weighed by Enumerate customers
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
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