Foodzilla
Foodzilla is a food delivery and ordering platform that connects consumers with local restaurants through its website and mobile applications. The company generates revenue primarily through commissions on orders and related service fees charged to restaurants and customers.
- Revenue
- $3.0M
- Employees
- 25
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 13 Arbolus experts think of Foodzilla
NPS distribution is moderately positive, with scores concentrated at 7–10 (73%) and no scores below 4. Renewal intent skews towards uncertainty, with only 18% (2/11) expressing clear intent to renew; all others are undecided or unreported. Stickiness varies: 36% in pilot stages, 36% with less than a year of implementation, and 36% over a year, showing both early tests and entrenched use. Key themes are broad satisfaction but lack of long-term renewal certainty, particularly outside high spend/enterprise accounts.Overall Customer Sentiment: Neutral
Who reviewed Foodzilla
- C-Suite 67% (9)
- Director 11% (1)
- Manager 22% (3)
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Sentiment
0 Net Promoter Score, from 13 scored reviews- Promoters 3
- Passives 7
- Detractors 3
Cumulative NPS by month
-1 over 6 months- Jun 8
- Dec 7
- Jan 8
- Mar 8
- Jun 8
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 15 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 13%Plan to renew, by seniority
- 0% 5 answers
- 0% 1 answer
- 100% 1 answer
- 0% 1 answer
- 10/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Foodzilla customers
More in Supply Chain & Logistics and Commerce & Marketplaces
Other companies in both categories with a customer report.
For people who use Foodzilla
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