LEMLIST
Lemlist is a sales engagement and cold email platform that helps B2B sales and marketing teams automate personalized outreach across email, LinkedIn, and phone. The software provides campaign sequencing, deliverability tools, and analytics to improve response rates and pipeline generation. It is sold as a subscription-based SaaS product to startups, SMBs, and mid-market companies globally.
- Sales Engagement & Outreach
- Sales CRM
- Sales Enablement & Training
- Revenue
- $25.0M
- Employees
- 200
- Founded
- 2018
- Headquarters
- Paris, France
What 24 Arbolus experts think of LEMLIST
NPS scores are positive overall with 35% Promoters (NPS 9–10), 47% Passives (NPS 7–8), and 18% Detractors (NPS ≤6). Most recent users (less than one year) trend strongly positive. Renewal intent is high for 65% of the dataset, especially among mid and high spenders, while the low spend cohort and those in offboarding show negative intent. Adoption is high, with 70% of respondents beyond pilot, indicating strong stickiness. Key themes: ease of adoption, perceived automation benefits, and influencer-driven purchasing.Overall Customer Sentiment: Positive
Who reviewed LEMLIST
- C-Suite 58% (14)
- Director 29% (7)
- Manager 12% (3)
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Sentiment
25 Net Promoter Score, from 24 scored reviews- Promoters 10
- Passives 10
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 28 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 59%Plan to renew, by seniority
- 45% 11 answers
- 80% 5 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
Most weighed by LEMLIST customersFor people who use LEMLIST
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