Logicalis

logicalis.com · Raleigh, United States of America

Logicalis is a global IT solutions and managed services provider that designs, implements, and operates digital infrastructure, cloud, security, and workplace solutions for mid-market and enterprise customers across industries. The company generates revenue through consulting, systems integration, and recurring managed and cloud services contracts, often in partnership with major technology vendors. It serves clients in regions including Europe, the Americas, Asia-Pacific, and Africa through a network of local subsidiaries.

  • Managed IT & Cloud Services
  • IT Consulting & Implementation
  • Cybersecurity Services
Revenue
$1.8B
Employees
7,000
Founded
1997
Headquarters
Raleigh, United States of America

What 17 Arbolus experts think of Logicalis

NPS scores are predominantly high, with 33% promoters (NPS 9-10), 56% passives (NPS 7-8), and only 11% detractors (NPS 6 or below). Renewal intent is positive, with 61% indicating intent to renew and 28% unsure. Over 70% of respondents are in the MoreThan1Year implementation stage, indicating strong stickiness. High spenders and long-term users report the highest satisfaction. Overall Customer Sentiment: Positive

Who reviewed Logicalis

Total customers 17 15 current · 2 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 53% (9)
  • Director 35% (6)
  • Manager 12% (2)
Marketing Leader C-Suite NPS 7 Will renew
Engineering Engineer Director NPS 10 Will renew
Founder C-Suite NPS 6 Undecided

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Sentiment

23 Net Promoter Score, from 17 scored reviews
  • Promoters 6
  • Passives 9
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Jun 8
  • Feb 8
  • Apr 8
  • May 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 10
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 29% 7 answers
  • Director 100% 6 answers
  • Manager 100% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7.2/10 Average score from undecided customers

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