LTIMindtree

ltimindtree.com · Mumbai, India

LTIMindtree is a global IT services and consulting company that provides application development, digital transformation, cloud, data & analytics, and enterprise solutions to large and mid-sized enterprises across industries. It generates revenue through long-term outsourcing contracts, project-based consulting, and managed services in areas such as ERP, customer experience, and infrastructure management. The company serves clients primarily in North America, Europe, and Asia-Pacific across sectors including banking, manufacturing, retail, and technology.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$2.6B
Employees
82,000
Founded
2022
Headquarters
Mumbai, India

What 23 Arbolus experts think of LTIMindtree

NPS shows a moderate to positive leaning, with scores clustered between 7-9 and some outliers at 5-6. Renewal intent is high among Influencers, especially in sectors with large, complex deployments and high annual spend. Stickiness is strong, most users have implemented more than a year, indicating satisfaction and embedded workflows. Main positive feedback centers on enterprise capability, technical expertise, and supportive integration. Areas for caution include complexity of implementation and cost. Overall Customer Sentiment: Positive

Who reviewed LTIMindtree

Total customers 23 22 current · 1 former
Reviews growth +14 in six months
Seniority of respondents
  • C-Suite 70% (16)
  • Director 13% (3)
  • Manager 17% (4)
Engineering Generalist C-Suite NPS 7 Undecided
Operations Leader Director NPS 8 Will renew
Strategy Leader C-Suite NPS 7 Undecided

Employer names and spend open in the full report, along with the other 20 customers.

Everything 23 customers told us about LTIMindtree.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

21 Net Promoter Score, from 23 scored reviews
  • Promoters 7
  • Passives 14
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • Apr 8
  • May 8
  • Jul 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 21 across 3 companies.

Praised

  • Stronger AI and Automation
  • Better Integration and Customization
  • Faster Deployment
  • Enterprise-Grade Digital Transformation

Criticised

  • Implementation Complexity
  • Limited AI Automation
  • Cost and Budget Fit
  • Competitive AI Offerings

What customers say

Enterprise-Grade Digital Transformation
“Their support for digital transformation and Salesforce implementation has been highly critical to our process efficiency and technology adoption.”
Technical Expertise and Scalability
“I recommend LTIMindtree for organizations looking for strong technology consulting, system integration, and the ability to handle complex projects.”
Broad Capabilities Across Systems
“LTIMindtree connects Salesforce with other enterprise systems, which improves data flow and boosts operational efficiency for us.”

Renewal intent

Plan to renew 71%
  • Will renew 10
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 70% 10 answers
  • Director 100% 3 answers
  • Manager 0% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

Top alternatives

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