Lucca
Lucca is a French software company that develops cloud-based HR and finance administration tools for mid-sized businesses, including solutions for leave and absence management, time tracking, expense reporting, and HR data management. Its products are sold on a subscription basis and are used by HR, finance, and operations teams to digitize and automate routine back-office processes. The company primarily serves organizations in France and other European markets across a wide range of industries.
- HRIS & Core HR
- Expense Management
- Revenue
- $35.0M
- Employees
- 350
- Founded
- 2002
- Headquarters
- Paris, France
What 7 Arbolus experts think of Lucca
NPS scores cluster high, with 29% promoters (score 10), 29% in the 8–9 range, and most remaining above neutral. Renewal intent is strongest among high spend influencers, all indicating intent to renew. The majority of implementations are mature, being in place for over 1 year. Key themes are durable satisfaction and willingness to recommend, especially among those with longer-term deployments.Overall Customer Sentiment: Positive
Who reviewed Lucca
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Apr 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 14 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
Top alternatives
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