Manpower
Manpower is a global staffing and workforce solutions company that provides temporary, permanent, and contract recruitment, as well as workforce management and talent advisory services for businesses across industries. It connects employers with skilled workers ranging from administrative and light industrial roles to professional and technical positions, generating revenue through placement fees and ongoing staffing and outsourcing contracts. Manpower operates as a core brand within ManpowerGroup, serving clients worldwide through local branch networks and digital platforms.
- Revenue
- $20.0B
- Employees
- 30,000
- Founded
- 1948
- Headquarters
- Milwaukee, United States of America
What 20 Arbolus experts think of Manpower
NPS scores range from 2 to 10, with most responses in the 7-10 range indicating moderate to strong satisfaction among primary users. Renewal intent, where disclosed, is mixed: some high spenders are not sure about renewal, while some mid- and high-spend users indicate intent to renew. Stickiness is high among users implemented more than one year, but two Influencers report non-renewal. Key expert themes highlight strengths in speed, flexibility, and candidate quality, with cost and candidate consistency as the main drawbacks.Overall Customer Sentiment: Positive
Who reviewed Manpower
- C-Suite 44% (9)
- Director 56% (11)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about Manpower.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
10 Net Promoter Score, from 20 scored reviews- Promoters 7
- Passives 8
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Mar 8
- Apr 8
- Jun 8
- Jul 8
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Praised
- Improve Real-Time Talent Insights
- Enhance Specialized Candidate Pools
- Expand Automation and AI Integration
- Access to Qualified Candidates
Criticised
- Variability in Candidate Quality
- Market-Driven Resource Availability
- Cost Compared to Direct Hiring
- Competitive Displacement Risk
What customers say
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 50% 4 answers
- 50% 6 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by Manpower customers
Report
More in Consulting & Professional Services and HR & Workforce
Other companies in both categories with a customer report.
For people who use Manpower
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