Peoplesafe
Peoplesafe is a UK-based provider of personal safety and lone worker protection solutions, offering GPS-enabled devices, smartphone apps, and 24/7 alarm monitoring services to organizations with mobile, field-based, or at-risk staff. The company serves sectors such as utilities, housing, healthcare, retail, and transport, helping employers meet duty-of-care and health and safety obligations. Peoplesafe generates revenue through subscription-based monitoring services, device and software licensing, and related implementation and support contracts.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2001
- Headquarters
- Londonderry County Borough, United Kingdom
What 18 Arbolus experts think of Peoplesafe
NPS scores skew positive with 40% promoters (NPS ≥9), 50% passives (NPS 7–8), and a minority of detractors (NPS 50% reporting intention to renew and only 12% definite non-renewal. Stickiness is high in the healthcare and housing segments, and budget outlook generally stable or increasing. Key themes supporting positive sentiment are reliability, after-sales support, and device discretion; detractors mention system complexity and integration challenges. Overall Customer Sentiment: Positive
Who reviewed Peoplesafe
- C-Suite 67% (12)
- Director 22% (4)
- Manager 11% (2)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Peoplesafe.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 18 scored reviews- Promoters 4
- Passives 10
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Feb 8
- Mar 8
- Apr 7
- Jun 7
- Jul 7
- Aug 7
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 24 across 7 companies.
Praised
- Enhancing User Training
- Broader Integration Partnerships
- Adoption Across Acquired Businesses
- Dependable for Lone Worker Safety
Criticised
- Response Time Sensitivity
- AI and Automation Gaps
- Competitor Partnerships
- Coverage and GPS Limitations
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 11% 9 answers
- 100% 3 answers
- 100% 2 answers
- 8.3/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 2.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Peoplesafe customers
Report
More in Consulting & Professional Services and Security & Compliance
Other companies in both categories with a customer report.
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