Proton Drive
Proton Drive is a secure cloud storage and file-sharing service operated by Proton AG, the Swiss company behind Proton Mail and Proton VPN. It provides end-to-end encrypted storage, syncing, and collaboration features for individuals and businesses, monetized through subscription plans. The service focuses on privacy and data protection by design, with infrastructure and legal domicile in Switzerland.
- Cloud Infrastructure & Hosting
- Data Privacy & Protection
- Revenue
- $80.0M
- Employees
- 500
- Founded
- 2014
- Headquarters
- Plan-les-Ouates, Switzerland
What 8 Arbolus experts think of Proton Drive
NPS scores are high: six of seven respondents scored 9 or 10, while one scored 6, producing an NPS of 71. Renewal intent is recorded as “Yes” for two respondents and is missing for five, so the available responses should not be treated as a representative renewal rate. Implementation-stage data show five respondents using the product for more than a year, one for less than a year, and one unsure. Qualitative feedback emphasizes privacy and secure storage, while identifying integration and Office autosave limitations as the primary drawbacks.Overall Customer Sentiment: Positive
Who reviewed Proton Drive
- C-Suite 57% (5)
- Director 14% (1)
- Manager 29% (2)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Proton Drive.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
75 Net Promoter Score, from 8 scored reviews- Promoters 7
- Passives 0
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Feb 10
- May 8
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 75 across 1 companies.
Praised
- Privacy-led positioning
- Shared access with controlled spaces
- Flexible file storage and backup
- Extend secure multi-user adoption
Criticised
- Privacy-sensitive AI expectations
- Competitor workflow integration
- OneDrive autosave advantage
- Office autosave gap
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 10/10 Average score from customers who will renew
Report
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