Quadient
Quadient is a global provider of software and hardware solutions for customer communications management, intelligent document automation, and mail-related operations serving enterprises, mid-market businesses, and public sector organizations. It generates revenue through the sale and leasing of mailing and parcel systems, licenses and subscriptions for customer experience and accounts receivable automation software, and related maintenance, consumables, and professional services.
- Customer Support & Help Desk
- Accounts Receivable Automation
- Document Management & E-signature
- Revenue
- $1.1B
- Employees
- 4,400
- Founded
- 1924
- Headquarters
- Bagneux, France
What 5 Arbolus experts think of Quadient
NPS scores cluster in the 7-8 range, indicating overall moderate satisfaction. 60% of experts are 'Not Sure' about renewal intent, with 20% showing a clear intent to renew, primarily in high spend/longer implementation scenarios. 40% are in earlier pilot or Overall Customer Sentiment: Neutral
Who reviewed Quadient
- C-Suite 100% (5)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 5
- Detractors 0
Cumulative NPS by month
+0 over 3 months- May 8
- Jun 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 17 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
Top alternatives
Most weighed by Quadient customers
More in Workplace & Productivity and Financial Services & Payments
Other companies in both categories with a customer report.
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