SAP Portals
SAP Portals was a business unit within SAP that developed enterprise portal and knowledge management software, later integrated into SAP’s broader product portfolio; today, portal capabilities are part of SAP’s core enterprise application and cloud platforms sold to global enterprises across industries.
- Enterprise ERP
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $33.0B
- Employees
- 110,000
- Founded
- 1972
- Headquarters
- Walldorf, Germany
What 199 Arbolus experts think of SAP Portals
SAP Portals receives strong Net Promoter Scores (NPS) of 8–10 from the majority of Influencers and Users, with only a few detractors. Renewal intent is high among most high-spend, long-term customers. Stickiness is demonstrated by multi-year implementations, with stable or slightly increasing budget outlooks. Key positive themes include secure integration with SAP, workflow automation, and centralized access. Challenges highlighted are dated user interfaces and complex customizations. Overall Customer Sentiment: Positive
Who reviewed SAP Portals
- C-Suite 66% (131)
- Director 23% (46)
- Manager 11% (22)
Employer names and spend open in the full report, along with the other 196 customers.
Everything 199 customers told us about SAP Portals.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
51 Net Promoter Score, from 198 scored reviews- Promoters 111
- Passives 77
- Detractors 10
Cumulative NPS by month
-1 over 5 months- Apr 9
- May 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 34 across 8 companies.
Praised
- Enhance AI and Automation Capabilities
- Modernize User Experience
- Integrate More Seamlessly with Non-SAP Systems
- Strong Integration with SAP Ecosystem
Criticised
- Slow Adoption of AI and Modern Features
- Replacement by AI-Driven Platforms
- Increasing Viability of Competing Solutions
- Dated User Interface and Navigation
What customers say
Renewal intent
Plan to renew 78%Plan to renew, by seniority
- 76% 34 answers
- 77% 13 answers
- 100% 2 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by SAP Portals customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use SAP Portals
Do you use SAP Portals at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 199 customers of SAP Portals have already contributed
Takes a few minutes. Your identity stays anonymous.