Straive

straive.com · Singapore, Singapore

Straive is a technology-enabled content and data solutions provider that serves publishers, education companies, enterprises, and financial and business information providers. It offers services such as content development, data enrichment, analytics, and digital transformation, combining domain expertise with proprietary platforms and workflows. The company generates revenue through long-term outsourcing contracts and project-based engagements for content production, data services, and knowledge process outsourcing.

  • IT Consulting & Implementation
  • Digital & Marketing Agency Services
Revenue
$350.0M
Employees
17,000
Founded
1980
Headquarters
Singapore, Singapore

What 27 Arbolus experts think of Straive

NPS is highly positive, with the majority of scores in the 8-10 Promoter range and influencers providing particularly strong endorsement. Renewal intent is strong or trending upward in over 75% of cases with only a small portion expressing uncertainty. Most customers are either increasing or stable in future spend, indicating stickiness. Key themes include reliable operational delivery, measurable automation ROI, and high satisfaction with the vendor’s consultative approach, tempered by some requests for deeper domain expertise, improved integration, and faster innovation cadence.Overall Customer Sentiment: Positive

Who reviewed Straive

Total customers 27 26 current · 1 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 53% (14)
  • Director 24% (6)
  • Manager 24% (6)
Other Generalist Director NPS 10 Will renew
Generalist Manager C-Suite NPS 9
Executive Not specified NPS 9

Employer names and spend open in the full report, along with the other 24 customers.

Everything 27 customers told us about Straive.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 27 scored reviews
  • Promoters 14
  • Passives 10
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 32 across 6 companies.

Praised

  • Strategic Partner for Scalable Data Ops
  • Domain Specialization and R&D Potential
  • Increasing Spend Linked to Expansion
  • Operational Excellence and Quality Delivery

Criticised

  • Limited Real-Time Data Processing
  • End-to-End MLOps and Model Deployment Gaps
  • Innovation and GenAI Feature Maturity
  • AI Automating Routine Tasks

What customers say

Operational Excellence and Quality Delivery
“The platform consistently meets data quality and turnaround SLAs, offering reliable and valuable AI-driven workflows for our programs.”
Seamless Integration and Critical Workflow Support
“Integration was simple, supporting both structured and unstructured data sources, and enabling my critical campaigns and automation initiatives.”
High Scalability and Automation ROI
“We've seen measurable efficiency gains, faster turnarounds, reduced manual QA, and improved accuracy thanks to their scalable automation.”

Renewal intent

Plan to renew 54%
  • Will renew 7
  • Undecided 6
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 14% 7 answers
  • Director 100% 4 answers
  • Manager 100% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

Top alternatives

Most weighed by Straive customers

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