T-PRO
T-Pro provides cloud-based digital dictation, speech recognition, and clinical documentation workflow software for healthcare organizations, helping clinicians capture, transcribe, and manage patient notes more efficiently across hospitals and clinics.
- Electronic Health Records
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $8.0M
- Employees
- 80
- Founded
- 2012
- Headquarters
- Dublin, Ireland
What 17 Arbolus experts think of T-PRO
NPS scores are generally favorable, with several 8–10 responses and some users expressing hesitancy or giving lower scores due to product maturity and market competition. 60%+ of experts report intent to renew, but some high spenders express uncertainty or have moved away due to evolving needs. Deployment stickiness is strong—over 85% are in use for more than one year—and qualitative sentiments highlight efficiency, integration, and ambition for further digitization. Negative themes cover cost, need for more mature AI, and administrative gaps.Overall Customer Sentiment: Positive
Who reviewed T-PRO
- C-Suite 73% (12)
- Director 13% (2)
- Manager 13% (2)
Employer names and spend open in the full report, along with the other 14 customers.
Everything 17 customers told us about T-PRO.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
29 Net Promoter Score, from 17 scored reviews- Promoters 7
- Passives 8
- Detractors 2
Cumulative NPS by month
-2 over 4 months- Sep 10
- Mar 10
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 40 across 2 companies.
Praised
- AI Enhancements for Automation
- Electronic Letter Distribution
- Template and Bulk Letter Improvements
- Usability and Accessibility
Criticised
- Cost and Scalability Limitations
- Manual Administrative Bottlenecks
- Product Maturity in Competitive Segments
- Switching Due to Cost and Value
What customers say
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 50% 8 answers
- 100% 2 answers
- 0% 1 answer
- 100% 2 answers
- 8.9/10 Average score from customers who will renew
- 5.3/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by T-PRO customers
Report
More in Data & Analytics and Consulting & Professional Services
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For people who use T-PRO
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