Temenos Infinity (US mid-market focus)
Temenos is a global banking software provider that offers core banking, digital banking, and payments platforms to banks and financial institutions; its Temenos Infinity product is a cloud-native digital banking front office used by mid-market and larger banks to deliver retail, business, and wealth customer experiences across channels, typically sold on a license or SaaS subscription basis with implementation and support services.
- Banking & Lending Software
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Revenue
- $1.2B
- Employees
- 8,000
- Founded
- 1993
- Headquarters
- Switzerland
What 6 Arbolus experts think of Temenos Infinity (US mid-market focus)
NPS scores are predominantly in the 7–9 range, indicating generally positive sentiment. No scores below 7 were reported. Renewal intent is mixed, with all Influencer responses indicating 'No' for renewal despite high annual spend. Stickiness is high among Users, with most reporting more than one year of use and a consistently mid-to-high NPS, suggesting established satisfaction but possible operational caveats.Overall Customer Sentiment:Neutral
Who reviewed Temenos Infinity (US mid-market focus)
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Apr 8
- May 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 7/10 Average score from customers not renewing
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