UpKeep Technologies

upkeep.com · Los Angeles, United States of America

UpKeep is a beauty and wellness services provider that offers on-demand and in-home treatments such as facials, injectables, and other aesthetic services, booked through its online platform. It targets consumers seeking convenient, medically supervised beauty treatments and partners with licensed practitioners to deliver services. Revenue is generated through service fees and commissions on bookings made via its website.

Revenue
$3.0M
Employees
25
Founded
2018
Headquarters
Los Angeles, United States of America

What 30 Arbolus experts think of UpKeep Technologies

30 customers have reviewed UpKeep Technologies so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed UpKeep Technologies

Total customers 30 22 current · 8 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 66% (20)
  • Director 28% (8)
  • Manager 7% (2)
Operations Leader C-Suite NPS 8 Undecided
Operations Leader Director NPS 9 Undecided
Operations Leader Director NPS 7 Undecided

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Sentiment

13 Net Promoter Score, from 30 scored reviews
  • Promoters 10
  • Passives 14
  • Detractors 6

Cumulative NPS by month

+1 over 6 months
  • Nov 7
  • Jan 8
  • Feb 8
  • Apr 8
  • Jul 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 6 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 7
  • Undecided 12
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 33% 15 answers
  • Director 40% 5 answers
  • Manager 0% 1 answer
  • 8.1/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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