Viventium

viventium.com · Brooklyn Park, United States of America

Viventium is a human capital management software company that provides cloud-based payroll, HR, time and attendance, and related workforce solutions, with a particular focus on home care, health services, and other complex hourly-work industries. It serves small and mid-sized businesses across the United States through a subscription SaaS model and ancillary payroll tax and HR services. The platform helps clients manage employee lifecycle, compliance, and payroll processing in a single system.

  • Payroll
  • HRIS & Core HR
  • Workforce Management & Scheduling
Revenue
$45.0M
Employees
250
Founded
1983
Headquarters
Brooklyn Park, United States of America

What 19 Arbolus experts think of Viventium

NPS scores range from 5 to 10, with most experts falling within the 6–9 range, indicating generally positive but not outstanding customer advocacy. Renewal intent is mixed: 43% indicate Yes, 29% No, and 14% Not Sure. Stickiness trends are strong, with the majority having used the platform for more than a year; only one is currently offboarding. Key expert themes include high marks for efficiency, automation, and support, with some concern on customization and feature depth. Overall Customer Sentiment: Positive

Who reviewed Viventium

Total customers 19 19 current · 0 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 58% (11)
  • Director 37% (7)
  • Manager 5% (1)
Revenue Leader Director NPS 7 Undecided
Revenue Leader Director NPS 8 Undecided
Operations Leader C-Suite NPS 8 Not renewing

Employer names and spend open in the full report, along with the other 16 customers.

Everything 19 customers told us about Viventium.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

10 Net Promoter Score, from 19 scored reviews
  • Promoters 6
  • Passives 9
  • Detractors 4

Cumulative NPS by month

+0 over 3 months
  • May 8
  • Mar 7
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.

Praised

  • Scalability and Flexibility
  • Efficiency Gains and Workflow Integration
  • Decision Support and Data Visibility
  • Improved Customization

Criticised

  • Rising Pricing and Support Gaps
  • Competitive Displacement by AI
  • Integration Challenges
  • Feature Depth Gaps

What customers say

Scalability and Flexibility
“I found that the tool scales well as organizational needs grow, maintaining performance and adapting to more complex or evolving requirements.”
Efficiency Gains and Workflow Integration
“I have experienced clear time savings and improved efficiency from the tool, which has allowed my team to focus on higher-value activities by streamlining workflows.”
Decision Support and Data Visibility
“The platform’s ability to provide real-time analytics and reporting has resulted in faster decision-making and greater visibility into our key metrics.”

Renewal intent

Plan to renew 30%
  • Will renew 3
  • Undecided 5
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Director 0% 3 answers
  • Manager 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Viventium customers

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