Bob by HiBob
HiBob is a human resources technology company that provides Bob, a cloud-based HRIS platform for mid-sized and modern businesses to manage employee data, onboarding, time off, performance, and engagement. The platform centralizes core HR processes, analytics, and workflows to support distributed and hybrid workforces. HiBob generates revenue through subscription-based SaaS licenses and related services sold to organizations globally.
- HRIS & Core HR
- Employee Engagement & Performance
- Workflow Automation
- Revenue
- $160.0M
- Employees
- 850
- Founded
- 2015
- Headquarters
- Israel
What 20 Arbolus experts think of Bob by HiBob
NPS scores are weighted toward the positive, with 60% of respondents at 8 or higher, but there is one outlier at NPS 1. Renewal intent is predominantly positive for mid-to-high spenders, but a small subset of high-spend respondents expresses 'Not Sure' or 'No' renewal, introducing a churn risk. The majority are in the MoreThan1Year stickiness category, indicating a mature relationship, while some have adopted Bob within the past year. Key themes include high satisfaction with platform features but signals of dissatisfaction or uncertainty among some of the highest spenders.Overall Customer Sentiment: Positive
Who reviewed Bob by HiBob
- C-Suite 75% (15)
- Director 15% (3)
- Manager 10% (2)
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Sentiment
30 Net Promoter Score, from 20 scored reviews- Promoters 7
- Passives 12
- Detractors 1
Cumulative NPS by month
-1 over 4 months- May 9
- Jun 9
- Jul 9
- Aug 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 17 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 50% 6 answers
- 50% 2 answers
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
Top alternatives
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