Fastmarkets
Fastmarkets is a price reporting agency and market intelligence provider focused on metals, mining, forest products, and agriculture commodities. It offers benchmark price assessments, indices, news, analytics, and forecasting tools to producers, traders, financial institutions, and industrial buyers via subscription-based data platforms and reports. The company generates revenue primarily through recurring data subscriptions, research services, and related industry events.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 1865
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of Fastmarkets
NPS distribution shows a positive skew, with 67% of scores at 9 or above. Renewal intent is confirmed in 33% of responses, all positive, while another 17% indicate a clear intent not to renew, and the remainder are unreported. Most respondents are in the More Than 1 Year adoption stage, a positive stickiness signal, but one high-spend influencer in Pilot is a detractor. The balance of high NPS, strong stickiness, and renewal interest among most respondents indicates a broadly favorable sentiment.Overall Customer Sentiment: Positive
Who reviewed Fastmarkets
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 0
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Feb 9
- Apr 9
- May 9
- Aug 7
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 42 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 2/10 Average score from customers not renewing
Top alternatives
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