FieldAssist
FieldAssist is a SaaS company that provides field sales automation and retail execution software for consumer goods and other FMCG companies, helping them manage distributor networks, track in-store execution, and gain real-time sales insights from field teams. Its mobile and web platforms support order taking, merchandising, route planning, and analytics to improve sales productivity and on-shelf availability. The company generates revenue through subscriptions and implementation services for brands and their sales ecosystems.
- Field Service Management
- Product Analytics & Feedback
- Business Intelligence & Dashboards
- Revenue
- $8.0M
- Employees
- 200
- Founded
- 2014
- Headquarters
- India
What 22 Arbolus experts think of FieldAssist
NPS is universally high, with 30% Promoters (10), 60% strong positive (8-9), and minor detractor signals (6-7). Renewal intent is robust among higher spenders and large organizations, with most Influencers and Users at larger corporates indicating strong likelihood to renew. Stickiness is demonstrated by depth of implementation (average stage over 1 year for 50% of sample). Key expert themes include reliable field execution, strong core use case fit, some reporting and analytics limitations, and high adoption rates. Overall Customer Sentiment: Positive
Who reviewed FieldAssist
- C-Suite 61% (13)
- Director 11% (2)
- Manager 28% (6)
Employer names and spend open in the full report, along with the other 19 customers.
Everything 22 customers told us about FieldAssist.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
36 Net Promoter Score, from 22 scored reviews- Promoters 10
- Passives 10
- Detractors 2
Cumulative NPS by month
+2 over 5 months- Nov 6
- Apr 7
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Praised
- Intuitive and User Friendly
- Reliable Field Execution and Adoption
- Purpose-Built for Indian FMCG and Trade
- Advanced Secondary Sales Analytics
Criticised
- Rigid or Complex Reporting
- Reporting and Analytics Limitations
- Delay in Data Synchronization
- Persistent Support or Sync Issues
What customers say
Renewal intent
Plan to renew 92%Plan to renew, by seniority
- 89% 9 answers
- 100% 1 answer
- 100% 1 answer
- 100% 2 answers
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
Most weighed by FieldAssist customers
Report
More in Data & Analytics and Workplace & Productivity
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