Infront
Infront provides financial market data, trading, and analytics solutions to banks, asset managers, brokers, and other financial institutions, delivering real-time and historical data, terminals, and APIs through a cloud-based platform. The company generates revenue through subscriptions and licensing of its software, data feeds, and related services.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $90.0M
- Employees
- 500
- Founded
- 1998
- Headquarters
- Oslo, Norway
What 10 Arbolus experts think of Infront
NPS scores range widely from 3 to 9, with most responses in the positive but cautious zone. Renewal intent is mixed: there is a blend of definite exits, uncertain renewals (especially among high spenders), and satisfied customers. Stickiness shows about half of experts at more than one year of implementation, including some large-scale users, but pilot and less-than-one-year cohorts appear too. Qualitative feedback highlights workflow and integration benefits but also persistent concerns about cost, entitlement complexity, and the risk of overlap with other tools. The primary negative theme is churn risk driven by perceived lack of unique value. Overall Customer Sentiment: Neutral
Who reviewed Infront
- C-Suite 67% (7)
- Director 22% (2)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Infront.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 4
- Detractors 3
Cumulative NPS by month
-1 over 6 months- Jun 8
- Nov 8
- Apr 8
- Mar 8
- Jul 8
- Sep 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 16 across 4 companies.
Praised
- Modular and Open Integration
- Broad Data Coverage and Trusted Context
- Unified Workflow Integration
- Flexible Modular Stack
Criticised
- Overlap with Alternatives and Limited Differentiation
- Data Licensing and Scalability Costs
- Cost and Entitlement Complexity
- Competitive Displacement by Tier-1 Vendors
What customers say
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 33% 6 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by Infront customers
Report
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