KOERBER
Körber is a global technology group that provides machinery, software, and automation solutions for supply chain, pharmaceutical, tissue, tobacco, and digital industries, as well as related consulting and services. It operates through multiple business areas including logistics systems, pharma systems, supply chain software, and digital solutions, generating revenue from equipment sales, software licenses and subscriptions, and long-term service and maintenance contracts. The company primarily serves industrial manufacturers, logistics providers, and life sciences companies worldwide.
- IT Consulting & Implementation
- Manufacturing Execution & Quality
- Warehouse Management
- Revenue
- $3.0B
- Employees
- 13,000
- Founded
- 1946
- Headquarters
- Hamburg-Nord, Germany
What 21 Arbolus experts think of KOERBER
NPS scores range from 5 to 10, with most experts scoring 7–9, indicating moderate to high satisfaction. 75% of experts with reported renewal intent plan to renew, and stickiness is strong, as most customers have implemented for more than one year. Positive themes include customization, operational reliability, and inventory management, while constructive feedback focuses on outbound process usability and integration challenges.Overall Customer Sentiment: Positive
Who reviewed KOERBER
- C-Suite 38% (8)
- Director 43% (9)
- Manager 19% (4)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about KOERBER.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 21 scored reviews- Promoters 8
- Passives 12
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Mar 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 33 across 3 companies.
Praised
- Critical for Inventory Management
- Highly Customizable Platform
- Cost Effectiveness
- Better Usability with Modern Workflows
Criticised
- Integration and Productivity Challenges
- Implementation Complexity
- Outbound User Experience Gaps
- Implementation Cost and Complexity
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 83% 6 answers
- 50% 4 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by KOERBER customers
Report
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