LiveRamp
LiveRamp is a data connectivity platform that helps enterprises and marketers unify, activate, and measure customer data across channels and partners in a privacy-conscious way. It provides identity resolution, data onboarding, and clean room infrastructure that enable brands, agencies, and publishers to collaborate on data and run targeted advertising and analytics. The company generates revenue through subscription software and usage-based fees for its data connectivity and collaboration services.
- Customer Data Platform
- Marketing Analytics & Attribution
- Data Integration & ETL
- Revenue
- $650.0M
- Employees
- 1,500
- Founded
- 2011
- Headquarters
- San Francisco, United States of America
What 27 Arbolus experts think of LiveRamp
NPS distribution skews positive, with the majority (over 65%) rating 7 or above. Renewal intent data is robust, with most high-spend and Influencer personas indicating intent to renew. Stickiness is evidenced by the majority of experts indicating implementation stages of MoreThan1Year, suggesting strong adoption. Areas of uncertainty are more frequent among lower spenders and Users. The primary quantitative driver for positive sentiment is proven platform scalability and regulatory compliance.Overall Customer Sentiment: Positive
Who reviewed LiveRamp
- C-Suite 63% (17)
- Director 33% (9)
- Manager 4% (1)
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Sentiment
11 Net Promoter Score, from 27 scored reviews- Promoters 8
- Passives 14
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 17 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 62% 13 answers
- 83% 6 answers
- 0% 1 answer
- 7.9/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
Top alternatives
Most weighed by LiveRamp customersFor people who use LiveRamp
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