M2P FINTECH
M2P Fintech is a banking-as-a-service and payments infrastructure platform that enables banks, fintechs, and enterprises to launch and manage card programs, digital banking, lending, and payment products via APIs. The company provides technology rails, program management, and compliance support so clients can embed financial services into their own applications. It generates revenue through platform fees, implementation and integration services, and transaction-based pricing.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- API Management & Integration
- Revenue
- $65.0M
- Employees
- 900
- Founded
- 2014
- Headquarters
- Chennai, India
What 27 Arbolus experts think of M2P FINTECH
NPS scores trend positively, with the majority of experts providing scores between 7 and 9, indicating moderate to strong promoter levels. Renewal intent is high among large bank and fintech users, especially those with >1 year implementation. Stickiness is reinforced by more than 70% of responses indicating use beyond one year. Key feedback themes include robust integration capabilities, strong support, time-to-market advantages, but also occasional complaints on documentation clarity, technical complexity, and variable pricing. The main negative signals center on authentication rates and occasional downtime. Overall Customer Sentiment: Positive
Who reviewed M2P FINTECH
- C-Suite 73% (20)
- Director 19% (5)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 24 customers.
Everything 27 customers told us about M2P FINTECH.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-3 Net Promoter Score, from 27 scored reviews- Promoters 6
- Passives 14
- Detractors 7
Cumulative NPS by month
-1 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 7
- Oct 7
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 8 across 5 companies.
Praised
- Operational Efficiency Gains
- Rapid Time-to-Market
- Reliability and Integration
- Expanding Embedded Lending and Card Services
Criticised
- Superior Competitor Uptime
- Rising Regulatory Requirements
- Resource Intensive for Small Teams
- Authentication Rate Gaps
What customers say
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 53% 15 answers
- 100% 4 answers
- 0% 1 answer
- 100% 1 answer
- 7.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
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