Pipedrive Technologies
Pipedrive Technologies is a software company that provides a cloud-based sales customer relationship management (CRM) platform for small and mid-sized businesses. Its product helps sales teams manage pipelines, track deals and activities, automate workflows, and report on performance via a subscription-based SaaS model. The company serves customers globally across a wide range of industries through web and mobile applications.
- Sales CRM
- Sales Intelligence & Prospecting
- Workflow Automation
- Revenue
- $150.0M
- Employees
- 1,150
- Founded
- 2010
- Headquarters
- Tallinn, Estonia
What 24 Arbolus experts think of Pipedrive Technologies
NPS scores are generally high, with 50% of experts awarding a score of 8 or above, and only a minority providing mid or low marks. Renewal intent is positive among mid and low spenders, with uncertainty or negative intent seen in high-complexity, high-spend contexts. Most customers are in the MoreThan1Year adoption stage, indicating stickiness, while recent pilots show positive early sentiment. The strongest sentiment drivers are the ease of use, pipeline visibility, and centralized data, but potential weaknesses include scalability of automation and reporting. Overall Customer Sentiment: Positive
Who reviewed Pipedrive Technologies
- C-Suite 88% (21)
- Director 4% (1)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 21 customers.
Everything 24 customers told us about Pipedrive Technologies.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 24 scored reviews- Promoters 12
- Passives 8
- Detractors 4
Cumulative NPS by month
+0 over 5 months- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Praised
- Enhanced Forecasting
- Expand Automation and AI
- Better Integration with Enterprise Systems
- Centralized Customer Management
Criticised
- Limited Advanced Features
- Integration and Customization Limits
- Costs Can Scale Up
- Integration Limitations
What customers say
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 60% 10 answers
- 0% 1 answer
- 9.2/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Pipedrive Technologies customers
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