PRECISIONheor

precisionheor.com · Los Angeles, United States of America

PRECISIONheor is a health economics and outcomes research consultancy that supports pharmaceutical, biotechnology, and medical device companies with evidence generation, value demonstration, and market access strategy. The firm provides services such as economic modeling, real-world evidence studies, and health technology assessment submissions to inform pricing, reimbursement, and clinical decision-making. It generates revenue through project-based consulting and research engagements with life sciences clients and healthcare stakeholders.

Revenue
$25.0M
Employees
120
Founded
2015
Headquarters
Los Angeles, United States of America

What 7 Arbolus experts think of PRECISIONheor

NPS scores range widely, from 3 to 10, with approximately 71% of experts providing positive (NPS 7+) feedback. Renewal intent is split: 43% confirmed a 'Yes', 14% responded 'No', and 14% were unsure. Stickiness is supported by 57% of respondents being in the implementation stage of more than 1 year, while pilot and newer users express mid-range sentiment. Over half of high spenders show both high NPS and renewal intent, signifying overall robust customer satisfaction.Overall Customer Sentiment: Positive

Who reviewed PRECISIONheor

Total customers 7 7 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
Operations Leader Director NPS 9 Will renew
Other Leader C-Suite NPS 8 Will renew
Strategy Leader C-Suite NPS 7 Undecided

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • Dec 8
  • Feb 8
  • Mar 8
  • May 8
  • Jun 8
  • Aug 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 27 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 3/10 Average score from customers not renewing

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