SIRCLO

sirclo.com · Tangerang, Indonesia

SIRCLO is an Indonesian e-commerce enabler that provides software platforms and managed services to help brands and retailers sell online across web stores, marketplaces, and social channels. It offers storefront technology, order and inventory management, digital marketing, and fulfillment support for both local and global brands. The company generates revenue through SaaS subscriptions and service fees for implementation, operations, and performance-based e-commerce management.

  • E-commerce Platforms & Storefronts
  • Digital & Marketing Agency Services
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
900
Founded
2013
Headquarters
Tangerang, Indonesia

What 5 Arbolus experts think of SIRCLO

NPS scores range from 6 to 10, representing a moderate to strong sentiment. 40% of experts express clear intent to renew, while another 40% are unsure, indicating some churn risk. Implementation stages show 80% of participants using SIRCLO for more than one year, signaling established stickiness, especially among Influencers and within manufacturing and logistics sectors. High spenders tend to show stronger NPS scores and renewal sentiment, though uncertainty is present among some mature customers.Overall Customer Sentiment: Positive

Who reviewed SIRCLO

Total customers 5 3 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Manager 20% (1)
Not specified C-Suite NPS 10 Will renew
Strategy Leader C-Suite NPS 8 Will renew
Marketing Leader C-Suite NPS 6 Undecided

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • 9/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

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