Dynamic Yield
Dynamic Yield is a personalization technology company that provides a platform for retailers, financial institutions, travel companies, and other consumer brands to deliver individualized experiences across web, mobile apps, email, and other digital channels. Its software uses behavioral data, segmentation, and machine learning to optimize content, product recommendations, and offers in real time, sold on a subscription and enterprise licensing basis. The company primarily serves mid-market and enterprise organizations seeking to increase conversion rates and customer lifetime value through data-driven personalization.
- Marketing Automation
- Customer Data Platform
- Product Analytics & Feedback
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2011
- Headquarters
- New York City, United States of America
What 7 Arbolus experts think of Dynamic Yield
NPS scores range from 4 (Detractor) to 10 (Promoter), with both high (>8) and low (Renewal intent is split: influencers include both committed renewals and explicit non-renewals at high spend levels. Stickiness is strong; 71% of responses are in the MoreThan1Year stage, coupled with continued pilot activity. Mixed themes emerge: high satisfaction and loyalty in some influential accounts, but also churn risks among others.Overall Customer Sentiment: Neutral
Who reviewed Dynamic Yield
- C-Suite 43% (3)
- Director 29% (2)
- Manager 29% (2)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
+2 over 4 months- Mar 6
- Jul 7
- Aug 7
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 5 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 100% 1 answer
- 0% 2 answers
- 10/10 Average score from customers who will renew
- 5/10 Average score from customers not renewing
Top alternatives
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