Grammarly Inc.
Grammarly Inc. develops an AI-powered writing assistance platform that helps individuals and businesses improve grammar, clarity, tone, and style across emails, documents, and web applications. Its products are delivered via browser extensions, desktop and mobile apps, and integrations with productivity tools, monetized through freemium and subscription plans for consumers, teams, and enterprises.
- Document & Vision AI
- Generative AI Platforms
- Knowledge Management & Collaboration
- Revenue
- $450.0M
- Employees
- 1,100
- Founded
- 2009
- Headquarters
- San Francisco, United States of America
What 19 Arbolus experts think of Grammarly Inc.
NPS scores are overwhelmingly positive, with 70% of experts rating 9 or above and multiple scores of 10 indicating strong advocacy. Most users have adopted Grammarly for more than one year, showing strong stickiness and engagement. Renewal intent is clearly expressed as 'Yes' among high spenders and Influencers, though a minority remain 'Not Sure', suggesting some evaluation at the executive level. Key themes are sustained satisfaction, feature dependability, and long-term integration.Overall Customer Sentiment: Positive
Who reviewed Grammarly Inc.
- C-Suite 62% (12)
- Director 31% (6)
- Manager 6% (1)
Employer names and spend open once the report publishes.
Tell us when the Grammarly Inc. report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
68 Net Promoter Score, from 19 scored reviews- Promoters 13
- Passives 6
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Apr 8
- May 8
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 35 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 50% 2 answers
- 100% 2 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Grammarly Inc. customers
More in Workplace & Productivity and Customer Support
Other companies in both categories with a customer report.
For people who use Grammarly Inc.
Do you use Grammarly Inc. at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 19 customers of Grammarly Inc. have already contributed
Takes a few minutes. Your identity stays anonymous.